Terms of Service

Effective Date: June 16, 2026

Welcome to the website of Finding Nirvana Wellness (“Finding Nirvana Wellness,” “we,”

“us,” or “our”), located at findyournirvana.com (the “Site”). These Terms of Service (these

“Terms”) govern your access to and use of the Site, including any content, functionality,

online booking tools, and purchases offered on or through the Site. By accessing or using

the Site, creating an account, booking a session, or making a purchase, you agree to

be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

IMPORTANT NOTICE. PLEASE READ THESE TERMS CAREFULLY. THESE TERMS

FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND FINDING NIRVANA

WELLNESS AND AFFECT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.

AMONG OTHER THINGS, THEY INCLUDE LIMITATIONS AND EXCLUSIONS OF

LIABILITY, A BINDING ARBITRATION PROVISION, A CLASS ACTION WAIVER,

RULES GOVERNING THE JURISDICTION AND VENUE OF DISPUTES, AND YOUR

OBLIGATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS.

1. Who We Are. A Wellness Facility, Not a Medical Provider

Finding Nirvana Wellness is a non-medical wellness facility offering self-directed wellness

experiences such as infrared sauna, cold plunge, contrast practice, red light sessions,

compression sessions, PEMF sessions, and related amenities to guests and members for

general wellness, relaxation, and personal enjoyment. We are not a medical facility, clinic,

or health care provider, and no physician, nurse, or other licensed clinician supervises,

directs, or participates in the experiences offered at our facility or described on the Site. We

make no representation, warranty, or guarantee that any experience described on the Site

will produce any particular physical, therapeutic, or health-related result, and individual

experiences vary. Descriptions of infrared sauna, cold plunge, contrast practice, red light,

compression, and PEMF sessions describe the experience offered, not a treatment for any

condition.

NO MEDICAL ADVICE. ALL CONTENT ON THIS SITE — INCLUDING TEXT,

GRAPHICS, IMAGES, DESCRIPTIONS OF WELLNESS EXPERIENCES, BLOG POSTS,

FREQUENTLY ASKED QUESTIONS, AND LINKS TO OTHER MATERIALS — IS

PROVIDED FOR GENERAL WELLNESS INFORMATION ONLY. SITE CONTENT IS NOT

MEDICAL ADVICE, IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE,

DIAGNOSIS, OR TREATMENT, AND IS NOT INTENDED TO DIAGNOSE, TREAT, CURE,

MITIGATE, OR PREVENT ANY DISEASE OR HEALTH CONDITION. NOTHING ON THIS

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SITE, AND NO USE OF OUR FACILITY OR SERVICES, CREATES A PHYSICIAN-

PATIENT, PROVIDER-PATIENT, OR OTHER CLINICAL RELATIONSHIP BETWEEN

YOU AND FINDING NIRVANA WELLNESS OR ANY OF ITS OWNERS, EMPLOYEES,

OR CONTRACTORS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER

QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE

REGARDING A MEDICAL CONDITION, AND NEVER DISREGARD OR DELAY SEEKING

PROFESSIONAL MEDICAL ADVICE BECAUSE OF SOMETHING YOU HAVE READ ON

THIS SITE. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 OR

GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY.

2. Eligibility

 Adults only for accounts, bookings, and purchases. You must be at least

18 years old to create an account, book sessions, or make purchases through

the Site.

 Minors. Guests under 18 may participate only in eligible facility experiences

and only when enrolled, booked, and accompanied as required by a parent or

legal guardian who has signed the applicable agreements and

acknowledgment forms. Minors may not create their own Site accounts.

 Accurate information and legal capacity. You represent that all information

you provide through the Site is truthful, accurate, and current, and that you

have the legal capacity to enter into these Terms.

3. Account Registration

Certain Site features, including online booking and membership management, require you

to create an account. When registering for and using an account, you agree to provide

accurate and complete information, keep your login credentials secure and confidential,

promptly notify us of any unauthorized use, and accept responsibility for all activity that

occurs under your account. We may suspend or terminate any account that we reasonably

believe has been used in violation of these Terms, used fraudulently, or shared with another

person. We may also suspend, restrict, modify, or discontinue the Site or any Site feature at

any time, with or without notice, without liability to you. Any prepaid membership, package,

or gift card balance remains governed by the applicable agreement identified in Section 9.

4. Online Booking; Cancellations, Late Arrivals, and No-Shows

The Site allows guests and members to reserve session times for facility experiences. By

booking a session, you agree to the following terms, which are applied uniformly and

disclosed at the time of booking:

Booking confirmation and notices. A booking is confirmed only when you receive

an electronic confirmation. Session times are subject to availability and facility

capacity. By providing your mobile number and booking through the Site, you

consent to receive transactional emails and text messages related to your booking,

including confirmations, reminders, changes, and cancellation notices. Message and

data rates may apply. You may opt out of text messages at any time by replying

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STOP, although doing so may prevent you from receiving booking reminders.

Marketing messages require separate consent, which you may withdraw at any time.

Cancellation window. You may cancel or reschedule a booked session without

charge up to 24 hours before the scheduled start time by using the Site, our booking

application, or the contact information below. Our booking application is operated by

a third-party platform, and your use of that platform is also subject to the provider's

own terms of use and privacy policy. If we later offer our own mobile application, its

use will be governed by separate application terms.

Late cancellations. Cancellations made less than 24 hours before the scheduled

start time may result in a late-cancellation fee equal to 25% of the applicable non-

member rate. For members and package holders, a late cancellation may instead

result in deduction of the session from your membership allotment or package, as

described in the Membership Agreement or Package & Gift Card Terms.

No-shows. If you do not arrive for a booked session and have not canceled in

advance, we may charge a no-show fee equal to 50% of the applicable non-member

rate or deduct the session from your membership allotment or package.

Late arrivals. If you arrive more than 5 minutes after the scheduled start time, we

may, in our reasonable discretion, treat the booking as a no-show or shorten the

session to avoid disrupting other guests.

Cancellations by us. If we need to cancel a session for equipment maintenance,

weather, safety, or similar reasons, we will make reasonable efforts to notify you and

will offer a rebooking or, when applicable, a credit or refund consistent with our

Refund & Cancellation Policy.

Screening and facility requirements. Booking online does not waive any in-facility

requirement. Before participating, you must complete all applicable screening and

acknowledgment forms and sign the Master Facility Waiver & Release.

5. User Conduct

You agree not to use the Site for any unlawful, fraudulent, abusive, or disruptive purpose.

Without limiting the foregoing, you may not: (a) violate any applicable federal, state, or local

law; (b) impersonate another person or misrepresent your affiliation with any person or

entity; (c) book sessions you do not intend to use, make fraudulent purchases, or abuse

promotional offers; (d) interfere with or disrupt the Site, its servers, or its security features, or

attempt to access any portion of the Site or another user's account without authorization; (e)

use robots, scrapers, or other automated tools to access the Site or harvest content or data;

(f) upload or transmit viruses, malware, or other harmful code; or (g) post or transmit content

that is unlawful, defamatory, obscene, harassing, hateful, infringing, or otherwise violates

another person's rights.

6. Reviews and User-Generated Content

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The Site, or our pages on third-party platforms, may allow you to post reviews, comments,

photos, testimonials, or other content (collectively, “User Content”). If you submit User

Content, the following terms apply:

Ownership and license. You retain ownership of your User Content. By submitting

User Content, however, you grant Finding Nirvana Wellness a non-exclusive, royalty-

free, worldwide, perpetual, and sublicensable license to use, reproduce, display,

distribute, adapt, and publish that content in connection with the Site and our

marketing, in any media, with or without attribution. If your User Content includes

your name, photograph, image, voice, or other likeness, you also consent, for

purposes of Fla. Stat. § 540.08 and otherwise, to our use and publication of that

name, photograph, image, voice, or likeness in connection with the Site and our

marketing, in any media, without further notice, approval, or compensation. You may

withdraw that consent for future use by writing to us at the address in Section 16, and

we will discontinue further use within a commercially reasonable time.

Your representations. You represent that your User Content is your own, is truthful

and based on your genuine experience, and does not infringe any third party's rights,

violate any law, or disclose another person's private information without consent.

No health claims. User Content that describes personal wellness experiences

reflects only the individual's subjective experience. We do not adopt, verify, or

endorse any health-related statement in User Content, and those statements are not

claims by Finding Nirvana Wellness about the effects of any experience.

Review, removal, and DMCA notices. We may, but are not required to, review,

screen, edit for length, decline to post, or remove any User Content at any time and

for any reason, including content we reasonably believe is false, unlawful, abusive,

off-topic, or in violation of these Terms. To request removal of content that infringes

your rights, contact us at the address in Section 16 and include a description of the

content, its location, and the basis for removal. We will review and respond within a

commercially reasonable time. For claims of copyright infringement, you may send a

notice under the Digital Millennium Copyright Act, 17 U.S.C. § 512(c), to our

designated agent, the Manager of Finding Nirvana Wellness, LLC, at the address

and email in Section 16. The notice must include the information required by Section

512(c)(3), and we will respond as provided in that section, including by removing or

disabling access to allegedly infringing material and, where applicable, notifying the

person who posted it.

Honest reviews and disclosures. Nothing in these Terms prohibits or restricts your

ability to leave a truthful review of our facility, and we do not impose penalties or fees

for honest reviews. This section is intended to comply with the federal Consumer

Review Fairness Act, 15 U.S.C. § 45b. We do not offer or provide any discount, free

session, credit, or other incentive in exchange for a review, and we do not condition

any membership benefit on the content of a review. If we ever provide anything of

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value in connection with a review or testimonial, the reviewer must clearly and

conspicuously disclose that fact, consistent with the Federal Trade Commission's

Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16

C.F.R. Part 255.

7. Intellectual Property

The Site and its contents are owned by or licensed to Finding Nirvana Wellness, LLC and

are protected by United States and international intellectual-property laws. Protected

content includes the Finding Nirvana Wellness name, logo, trade dress, text, graphics,

photographs, videos, page designs, software, and other Site materials. You may view,

download, and print Site content solely for your personal, non-commercial use. Except for

that limited permitted use, you may not reproduce, modify, distribute, republish, display,

perform, transmit, or create derivative works from any Site content without our prior written

consent. All rights not expressly granted in these Terms are reserved.

8. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services (including our

booking platform, payment processor, and social-media pages). These links are provided for

convenience only. We do not control and are not responsible for the content, privacy

practices, or terms of any third-party site or service, and a link does not imply our

endorsement. Your use of third-party sites and services is at your own risk and subject to

their own terms and privacy policies. Some links on the Site may be affiliate or referral links,

meaning we may receive a commission or other compensation if you purchase through

them, and we may have a financial or ownership interest in a linked business or a brand of

retail product we sell. Where that is the case, we will disclose the connection clearly and

conspicuously at or near the link or recommendation, consistent with 16 C.F.R. Part 255. A

commission never changes the price you pay.

9. Online Purchases; Incorporated Agreements

The Site may allow you to purchase memberships, day passes, session packages, gift

cards, and retail products. Each purchase is governed by, and expressly incorporates by

reference, the applicable documents listed below. Those documents are available at the

facility and on the Site.

Memberships. The Finding Nirvana Wellness Membership Agreement and the

Enrollment & Recurring Payment Authorization, including the Refund & Cancellation

Policy and the Freeze/Hold & Transfer Policy.

Day passes. The Day Pass Agreement.

Packages and gift cards. The Package & Gift Card Terms. Gift certificates and gift

cards we sell are not subject to expiration dates, post-sale service fees, or dormancy

fees except as expressly permitted by Fla. Stat. § 501.95, and any expiration or fee

terms disclosed in the Package & Gift Card Terms apply only to the extent that

statute allows.

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Retail products. The Consumer Product Terms (including product disclaimers and

return terms).

For ease of reference, each document listed above may be referred to elsewhere in these

Terms by the name assigned to it in this Section, whether or not quotation marks are used.

Each listed document is incorporated into these Terms by reference as of the date of your

applicable purchase. If these Terms conflict with a listed document for the product or service

that document governs, the listed document controls. All prices are stated in U.S. dollars

and are subject to the Fee Schedule & Cash-Pay Pricing Disclosure in effect at the time of

purchase. We may decline or cancel any order due to suspected fraud, pricing error, or

unavailability. If we cancel an order you already paid for, we will refund the amount paid for

the canceled item.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT, FEATURES, AND FUNCTIONALITY AVAILABLE

THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE

FULLEST EXTENT PERMITTED BY LAW, FINDING NIRVANA WELLNESS DISCLAIMS

ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-

INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED,

ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL

COMPONENTS. WE ALSO DO NOT WARRANT THE ACCURACY, COMPLETENESS,

OR USEFULNESS OF ANY SITE CONTENT. ANY RELIANCE ON SITE CONTENT IS AT

YOUR OWN RISK.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FINDING NIRVANA

WELLNESS, LLC AND ITS OWNERS, MANAGERS, MEMBERS, EMPLOYEES, AND

AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,

CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF

PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR

USE OF, OR INABILITY TO USE, THE SITE, EVEN IF WE HAVE BEEN ADVISED OF

THE POSSIBILITY OF THOSE DAMAGES. TO THE FULLEST EXTENT PERMITTED BY

LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE

SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS

YOU PAID TO US THROUGH THE SITE DURING THE TWELVE (12) MONTHS BEFORE

THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

Savings clause — your non-waivable rights preserved. Some jurisdictions do not allow

the exclusion or limitation of certain warranties or damages, so some of the above

limitations may not apply to you. Nothing in these Terms limits, excludes, or modifies: (a)

any right or remedy you have under the Florida Deceptive and Unfair Trade Practices Act,

Fla. Stat. §§ 501.201–501.213 (FDUTPA), or any other consumer-protection statute, to the

extent that right or remedy cannot lawfully be limited or waived by agreement; (b) liability

that cannot be excluded under applicable law, including liability for our own gross

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negligence, intentional misconduct, or fraud; or (c) any in-facility waiver or release you sign,

which is governed by its own terms. These Terms are to be read so as to preserve, not

displace, your non-waivable statutory rights.

12. Indemnification

You agree to indemnify and hold harmless Finding Nirvana Wellness, LLC and its owners,

managers, members, employees, and agents from and against any third-party claims,

damages, liabilities, losses, and reasonable costs and expenses, including attorneys’ fees,

arising out of or related to: (a) your User Content; (b) your violation of these Terms; or (c)

your violation of any law or third-party right in connection with your use of the Site. This

indemnification obligation does not apply to claims arising from our own negligence, willful

misconduct, or fraud, and it does not limit any non-waivable right or remedy you may have

under FDUTPA or any other applicable consumer-protection law.

13. Dispute Resolution; Governing Law

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or

the Site that cannot be resolved informally will be resolved by binding individual arbitration

administered by the American Arbitration Association under its Consumer Arbitration Rules,

with the hearing held in Sarasota County, Florida (or conducted remotely by agreement).

YOU AND FINDING NIRVANA WELLNESS EACH WAIVE THE RIGHT TO A JURY TRIAL

AND TO PARTICIPATE IN A CLASS ACTION. This arbitration provision does not apply to

small-claims court actions within that court's jurisdiction, and it does not waive any right or

remedy that cannot lawfully be subject to mandatory arbitration. We will pay all filing,

administrative, and arbitrator fees charged by the American Arbitration Association to the

extent they exceed the filing fee you would have paid to bring the same claim in a Florida

state court of competent jurisdiction. If the class-action waiver in this Section is held

unenforceable as to any claim or request for relief, that claim or request will be severed from

arbitration and brought exclusively in the state or federal courts located in Sarasota County,

Florida, and the remainder of this Section will continue to apply to all other claims. You may

opt out of this arbitration provision by sending written notice of your decision to opt out to

the address in Section 16 within thirty (30) days after you first accept these Terms; opting

out will not affect any other provision of these Terms. The Federal Arbitration Act governs

this provision.

These Terms and any dispute arising out of them are governed by the laws of the State of

Florida, without regard to conflict-of-laws principles. Before initiating any formal proceeding,

you agree to first contact us in writing and allow thirty (30) days for informal resolution.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post

the updated Terms on the Site with a new effective date and, for registered account holders,

provide notice by email or in-app message at least thirty (30) days before the changes take

effect. Updated Terms will apply prospectively only and will not apply retroactively to

purchases completed before the effective date. Your continued use of the Site after the

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effective date constitutes acceptance of the updated Terms. If you do not agree to the

updated Terms, you must stop using the Site.

15. Miscellaneous

Entire agreement; privacy policy. These Terms, together with the documents

incorporated by reference in Section 9 and our Website Privacy Policy, are the entire

agreement between you and Finding Nirvana Wellness regarding the Site. Our

Website Privacy Policy, available at findyournirvana.com/privacy-policy, is

incorporated into these Terms by reference and explains how we collect, use, and

share information about you, including our use of cookies, pixels, session-analytics

tools, and similar tracking technologies, and the choices available to you.

Electronic communications. You consent to receive these Terms, transaction

confirmations, notices of changes, and other communications from us electronically

at the email address associated with your account. You agree that those electronic

communications satisfy any legal requirement that a communication be in writing.

Severability; waiver; survival. If any provision of these Terms is held invalid or

unenforceable, the remaining provisions will remain in full force, and the invalid

provision will be enforced to the maximum extent permitted by law. Our failure to

enforce any provision is not a waiver. Sections 6, 7, 10, 11, 12, 13, and 15, and any

other provision that by its nature should survive, will remain in effect after you stop

using the Site or your account is closed or terminated.

Assignment. You may not assign these Terms. We may assign these Terms in

connection with a sale, merger, reorganization, or other transfer of all or part of our

business.

Events beyond our control. We are not liable for any failure or delay in

performance, including any interruption of the Site or closure of the facility, caused by

events beyond our reasonable control. These events may include hurricanes, tropical

storms, flooding, fire, power or utility failure, loss of internet or hosting services, labor

disruption, epidemic, governmental order, or similar circumstances. If a facility

closure prevents delivery of prepaid sessions, the applicable agreement listed in

Section 9 governs credits, freezes, and refunds.

Accessibility. We are committed to making the Site usable by people with

disabilities and work toward conformance with the Web Content Accessibility

Guidelines (WCAG) 2.1 Level AA. If you encounter a barrier to accessing any part of

the Site, or need assistance booking a session by another method, please contact us

using the information in Section 16. We will work with you to provide the information

or complete the transaction through an accessible alternative.

Headings. Section headings are for convenience only and do not affect the

interpretation of these Terms.

16. Contact Us

Finding Nirvana Wellness, LLC

9

1212 Jacaranda Blvd, Venice, Florida 34292

Phone: 941-946-1212 | Email: [email protected] | Website: findyournirvana.com